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Jamie Dimon

Jamie Dimon

Photo: Steve Jurvetson, CC BY 2.0

Born1956-03-13

Occupationbanker

EmployerAmerican Express, Bank One Corporation, Boston Consulting Group, Goldman Sachs

Positionchief executive officer

EducationBrowning School, Harvard Business School, Harvard University, Tufts University

AwardsCommander of the Order of Merit of the Grand Duchy of Luxembourg

Highlights

At the end of the day, we're blessed with a lot of people who are great culture carriers across a broad spectrum.
JPM Q2 2026 earnings call2026-07-14Transcript
First of all, like I mentioned, how you evaluate people is their analytics, it's their brain power, it's their EQ, it's their heart, their soul, their culture carrier.
JPM Q2 2026 earnings call2026-07-14Transcript
Not just Goldman Sachs, who's doing a great job, if you didn't read their numbers this morning, because I did, you've got Stripe and PayPal and Cash App and Block and Chime and SoFi and Revolut, and they're good.
JPM Q2 2026 earnings call2026-07-14Transcript
They bullshit about M&A when they should be focusing on why they're not doing particularly well in an area or something like that.
JPM Q2 2026 earnings call2026-07-14Transcript
No one has all those things in a perfect way, and some of those things you learn, and some of those things you get better at.
JPM Q2 2026 earnings call2026-07-14Transcript
I do think you might actually see a slowdown in growth, maybe a slowdown in 2027 or 2028.
JPM Q2 2026 earnings call2026-07-14Transcript
Like resolution did not work.
JPM Q2 2026 earnings call2026-07-14Transcript
You guys are the guys who know so much about this that should be making some of these recommendations to the regulators.
JPM Q2 2026 earnings call2026-07-14Transcript
I think it's part of the reason why banks failed, if you go back 20 years ago.
JPM Q2 2026 earnings call2026-07-14Transcript
You can't just say, "Well, your ROE is going to go to 50% and stay there." If we had a 50% ROE and growing at 10% a year, we'd probably have, in 50 or 60 years, you'd probably be 100% of the GDP of the United States of America.
JPM Q2 2026 earnings call2026-07-14Transcript
The ultimate beneficiary of AI will be our customers.
JPM Q2 2026 earnings call2026-07-14Transcript
The board made a decision to go ahead with making two co-presidents, which will be preparing them to do far more at the company, be prepared.
JPM Q2 2026 earnings call2026-07-14Transcript
You want it across the whole company, not weighted to investment banking or trading or just big CEOs, but also weighted to the fact that we've got 300,000 employees around the world.
JPM Q2 2026 earnings call2026-07-14Transcript
I do also want to point out, maybe you could be ahead of other people, kind of, but what always happens is the benefit accrues to the customer, not to JPMorgan in this case.
JPM Q2 2026 earnings call2026-07-14Transcript
If they think we should hold more capital, they should ask us to hold 10% more, and I'd be happy to do that.
JPM Q2 2026 earnings call2026-07-14Transcript
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At the end of the day, we're blessed with a lot of people who are great culture carriers across a broad spectrum.
JPM Q2 2026 earnings call2026-07-14Transcript
First of all, like I mentioned, how you evaluate people is their analytics, it's their brain power, it's their EQ, it's their heart, their soul, their culture carrier.
JPM Q2 2026 earnings call2026-07-14Transcript
Not just Goldman Sachs, who's doing a great job, if you didn't read their numbers this morning, because I did, you've got Stripe and PayPal and Cash App and Block and Chime and SoFi and Revolut, and they're good.
JPM Q2 2026 earnings call2026-07-14Transcript
They bullshit about M&A when they should be focusing on why they're not doing particularly well in an area or something like that.
JPM Q2 2026 earnings call2026-07-14Transcript
No one has all those things in a perfect way, and some of those things you learn, and some of those things you get better at.
JPM Q2 2026 earnings call2026-07-14Transcript
I do think you might actually see a slowdown in growth, maybe a slowdown in 2027 or 2028.
JPM Q2 2026 earnings call2026-07-14Transcript
Like resolution did not work.
JPM Q2 2026 earnings call2026-07-14Transcript
You guys are the guys who know so much about this that should be making some of these recommendations to the regulators.
JPM Q2 2026 earnings call2026-07-14Transcript
I think it's part of the reason why banks failed, if you go back 20 years ago.
JPM Q2 2026 earnings call2026-07-14Transcript
You can't just say, "Well, your ROE is going to go to 50% and stay there." If we had a 50% ROE and growing at 10% a year, we'd probably have, in 50 or 60 years, you'd probably be 100% of the GDP of the United States of America.
JPM Q2 2026 earnings call2026-07-14Transcript
The ultimate beneficiary of AI will be our customers.
JPM Q2 2026 earnings call2026-07-14Transcript
The board made a decision to go ahead with making two co-presidents, which will be preparing them to do far more at the company, be prepared.
JPM Q2 2026 earnings call2026-07-14Transcript
You want it across the whole company, not weighted to investment banking or trading or just big CEOs, but also weighted to the fact that we've got 300,000 employees around the world.
JPM Q2 2026 earnings call2026-07-14Transcript
I do also want to point out, maybe you could be ahead of other people, kind of, but what always happens is the benefit accrues to the customer, not to JPMorgan in this case.
JPM Q2 2026 earnings call2026-07-14Transcript
If they think we should hold more capital, they should ask us to hold 10% more, and I'd be happy to do that.
JPM Q2 2026 earnings call2026-07-14Transcript
Will it pay off the way you expect and the timetable you expect? Definitely not.
aol.com2026-07-21Source
amount of money that may not quickly lead to the desired results.
aol.com2026-07-21Source
probably bigger than other people think
aol.com2026-07-21Source
I just think the goal should be to take a step back, look at these things in the open light, be very honest about what worked and what didn't work.
JPM Q2 2026 earnings call2026-07-14Transcript
We've opened up in Berlin.
JPM Q2 2026 earnings call2026-07-14Transcript
Hopefully, the dream would be that it'd be a pan-European successful digital bank building off of JPMorgan Chase's strengths.
JPM Q2 2026 earnings call2026-07-14Transcript
I would just say it's a complete continuation of what we've been doing for years.
JPM Q2 2026 earnings call2026-07-14Transcript
We've actually done much better in Germany than we thought we were going to do, though it's not quite profitable yet.
JPM Q2 2026 earnings call2026-07-14Transcript
The whole company's involved in it.
JPM Q2 2026 earnings call2026-07-14Transcript
That should be the real goal.
JPM Q2 2026 earnings call2026-07-14Transcript
Over time, we've been doing this nonstop for 25 years with just large computers and mainframes and APIs and various tools and tricks we use.
JPM Q2 2026 earnings call2026-07-14Transcript
I think it's great for him.
JPM Q2 2026 earnings call2026-07-14Transcript
I don't think it's going to be like a bell curve of performance.
JPM Q2 2026 earnings call2026-07-14Transcript
I think you have to put in the back of your mind that there are areas where we may just accelerate what we do that we'd want to get done anyway.
JPM Q2 2026 earnings call2026-07-14Transcript
People should look at the discount window differently.
JPM Q2 2026 earnings call2026-07-14Transcript
It's in all of our interest, the system be better.
JPM Q2 2026 earnings call2026-07-14Transcript
We think it could be good for customers and good for us.
JPM Q2 2026 earnings call2026-07-14Transcript
What we don't want to do is look at inorganic as a sign of weakness over organic, which I think companies do sometimes.
JPM Q2 2026 earnings call2026-07-14Transcript
Well, if they do that, we would have no MRAs because none of them related to our safety and soundness.
JPM Q2 2026 earnings call2026-07-14Transcript
If they think they want to be more conservative, they should add conservatism.
JPM Q2 2026 earnings call2026-07-14Transcript
We are going to use AI to do a better job for our clients.
JPM Q2 2026 earnings call2026-07-14Transcript
They should adjust the G-SIB the way they're supposed to going back to 2015, and they should change the way they're doing short-term wholesale funding to be fair to everybody.
JPM Q2 2026 earnings call2026-07-14Transcript
We're not just finding ways to waste money.
JPM Q2 2026 earnings call2026-07-14Transcript
We are preparing to make sure we can retrain our people.
JPM Q2 2026 earnings call2026-07-14Transcript
We've always been trying to create more efficient stuff like this.
JPM Q2 2026 earnings call2026-07-14Transcript
Obviously, a rapid increase in revenue drives a big increase in operating leverage.
JPM Q2 2026 earnings call2026-07-14Transcript
I'm not happy to have these numbers falsely done.
JPM Q2 2026 earnings call2026-07-14Transcript
What I was trying to point out is we have huge opportunities for organic growth in every single business we're in.
JPM Q2 2026 earnings call2026-07-14Transcript
Those are the things they should do.
JPM Q2 2026 earnings call2026-07-14Transcript
Even the CCAR market loss, I think it's like $14 billion or $15 billion.
JPM Q2 2026 earnings call2026-07-14Transcript
It's kind of just starting.
JPM Q2 2026 earnings call2026-07-14Transcript
You know it when you see it.
JPM Q2 2026 earnings call2026-07-14Transcript
I do think it's very important that people have experience across the company.
JPM Q2 2026 earnings call2026-07-14Transcript
We could obviously do far more than that or nothing at all.
JPM Q2 2026 earnings call2026-07-14Transcript
I could give you a long list of stuff, but it's all of that.
JPM Q2 2026 earnings call2026-07-14Transcript
The teams are looking at all of our opportunities, and we pointed out over and over again when we have an opportunity to spend more money in marketing, with deposit ROI, we're going to do it.
JPM Q2 2026 earnings call2026-07-14Transcript
I actually believe it can make the system much safer.
JPM Q2 2026 earnings call2026-07-14Transcript
You should always be looking at things that could be good for your company inorganically.
JPM Q2 2026 earnings call2026-07-14Transcript
The number should be the number.
JPM Q2 2026 earnings call2026-07-14Transcript
I think there'll be some outliers out there, just like there were, by the way, in the great financial crisis.
JPM Q2 2026 earnings call2026-07-14Transcript
I made a mistake last time mentioning $20 billion.
JPM Q2 2026 earnings call2026-07-14Transcript
What you got to look at there is you have a platform.
JPM Q2 2026 earnings call2026-07-14Transcript
We have $80 billion or more now of market risk capital, and the biggest quarterly loss we ever had was $1.4 billion.
JPM Q2 2026 earnings call2026-07-14Transcript
The only point we're always trying to make is when there's a credit cycle, and there will be a credit cycle, how will everybody perform?
JPM Q2 2026 earnings call2026-07-14Transcript
Resolution recovery does not work.
JPM Q2 2026 earnings call2026-07-14Transcript
To give you the big numbers, I think CapEx is about $4 trillion a year, AI went from $400 billion last year to $700 billion this year.
JPM Q2 2026 earnings call2026-07-14Transcript
It was a complete startup, and we made a little bit of fits and starts, but we have, I think almost 3 million or 2.5 million customers in the U.K.
JPM Q2 2026 earnings call2026-07-14Transcript
No, I just think we're in a very healthy, active, exuberant market with very high prices and very high volumes, and we benefit from that.
JPM Q2 2026 earnings call2026-07-14Transcript
They should get rid of the double count in operating risk capital.
JPM Q2 2026 earnings call2026-07-14Transcript
We have to make certain investments to keep up with them, or to hopefully do a better job than some of them.
JPM Q2 2026 earnings call2026-07-14Transcript
Our risk standards haven't changed.
JPM Q2 2026 earnings call2026-07-14Transcript
I have high hopes for it.
JPM Q2 2026 earnings call2026-07-14Transcript
I think there's almost 1,000 use cases today, though we'd say that the really important ones are 50 across risk, fraud, marketing, hedging, prospecting, note-taking, idea generation, document reading.
JPM Q2 2026 earnings call2026-07-14Transcript
Not any one of us, all of us.
JPM Q2 2026 earnings call2026-07-14Transcript
They should get rid of the double count in market risk capital.
JPM Q2 2026 earnings call2026-07-14Transcript

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